Reporting issues with beorg

If you have a problem with beorg then there are various places you can go for help:

• This website beorg.app
• The beorg forum

If you have been unable to find a solution to your issue then please raise a support ticket.

When reporting what you think is a bug in beorg please provide the following information:

1. Describe in a few sentences what the issue is.
2. If possible provide the steps needed to reproduce the problem.
3. State what behaviour you expected to see
4. …and what behaviour you actually experienced.
5. Say when you first observed the issue, and whether anything had changed (for example you just installed a new version of iOS, or bought a new device)
6. If you think it would be helpful provide screenshots/videos showing the issue.
7. The model of your device
8. The version of iOS

If beorg is crashing then it can be helpful to ensure crash reporting is enabled on your device.

Here is an example:

• beorg is crashing when I create a task with an emoji in the headline.
• Here are the steps needed to reproduce the problem:
  1. Start beorg
  2. Tap the quick capture (+) button
  3. Enter the headline ‘Buy 🥕’
  4. Tap Save
• I expected to be returned to the Tasks tab and see the new task
• However beorg crashed when I tapped Save
• I first observed the issue on Wednesday 23rd Janary at about 11am. I haven’t updated iOS recently
• I have an iPhone 12 mini
• Running iOS 15.1.1

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